Data Protection Statement

We collect, use and store your personal data solely in accordance with the provisions of the Federal Data Protection Act of the Federal Republic of Germany. Below we provide you with information about the method, scope and purpose of data collection and use.

1. Collection and processing of data

When you access our website or any of the files stored on it, we collect and store

  • your IP address
  • the date and time
  • the page or file called up
  • the referrer URL
  • the browser type
  • the browser version
  • the operating system

for internal system-related and statistical purposes. This data is automatically deleted after 10 days.

Personal data such as

  • Salutation
  • First name
  • Surname
  • Postal address
  • Company
  • Telephone number
  • Telefax number
  • Email address
  • Date of birth
  • Value Added Tax Identification Number

is collected and stored by us if you enter it when filing an enquiry or placing an order or if you subscribe to our newsletter. We only use those items of data to answer your enquiry (in the case of an enquiry requesting information), perform the contract (in the case of an order) or inform you of company news (in the case of a newsletter subscription). This and any other personal data is only collected if you supply the information voluntarily.

The data you enter when ordering goods is used to create a customer account, the purpose of which is to record, assign and execute your orders. Your data is stored for the period of your registration.

The data entered for subscription to the newsletter is stored until you cancel the newsletter.

The data entered for subscription to the newsletter is stored until you cancel the newsletter.

2. Transmittal of data

We transmit or otherwise communicate your personal data to third parties only if it is necessary for the purpose of contract performance or for invoicing purposes or if you have given prior consent.

We explicitly draw your attention to the fact that we are entitled to disclose information about your data if instructed to do so by competent authorities. Data may be disclosed

  • for the purpose of criminal prosecution
  • for the purpose of police authorities of the states warding off a danger
    to meet the legal requirements imposed by constitution protection authorities of federal government and the states, the Federal Intelligence Service or the Military Counterintelligence Service
  • to assert intellectual property rights

if we are instructed to do so.

3. Information and deletion

At any time you can file a written request for information about the data stored concerning you. For this purpose please contact Ms Nicole Menean, our Data Protection Officer (MEDAGENT GmbH & Co. KG, Griesweg 47, 78570 Mühlheim,

You can withdraw consent to such data processing at any time, with effect for the future. You can also file written withdrawal of consent with Ms Menean, our Data Protection Officer. Deletion from the newsletter database can also be achieved by clicking the “Cancel newsletter” link, which you will find in the newsletter itself. If you withdraw your consent, we will delete the personal data you have made available unless there would be a conflict with invoicing interests or statutory filing obligations. Moreover, your personal data will be deleted if knowledge thereof is no longer required for fulfilling the object pursued by data storage or if storage thereof is not permissible for other legal reasons, unless there would be a conflict with invoicing interests or statutory filing obligations.

4. Cookies

Our website uses cookies. Cookies are small text files that are sent on visiting our website and saved temporarily on your hard disk. If you call up our website again, your browser sends the cookie back to our server. Our server can evaluate the information obtained by this procedure in various ways. With cookies we can, for example, control advertising impressions or make it easier for you to navigate our website. If you would like to prevent cookies from being saved, you can do so by making an appropriate setting in your internet browser.

5. Google Analytics

Our website also uses the analysis service Google Analytics. This web analysis service is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (Google) and is based on cookies. The information saved by the cookie is usually sent to a Google server in the US, where it is then stored.

Within the scope of IP anonymisation your IP address is first shortened by Google within a member state of the EU or another state party to the Agreement on the European Economic Area. Google uses the communicated information on our behalf to compile a report on the use of our website. The IP address communicated within the scope of Google Analytics is not merged with other data of Google. You can also prevent this use of cookies by making local settings in your browser. You can also prevent collection and processing of your data by the Google cookie if you download and install a browser plug-in offered by Google. You will find it here:

Durch die weitere Nutzung der Seite stimmen Sie der Verwendung von Cookies zu. Weitere Informationen

Die Cookie-Einstellungen auf dieser Website sind auf "Cookies zulassen" eingestellt, um das beste Surferlebnis zu ermöglichen. Wenn Sie diese Website ohne Änderung der Cookie-Einstellungen verwenden oder auf "Akzeptieren" klicken, erklären sie sich damit einverstanden.